About Us

trunexx: Connecting You to Quality Living

trunexx.com is the online store under Zengdu District Hanyong Department Store. The name “trunexx” carries a profound meaning—it represents “infinite possibilities” and symbolizes an online shopping experience that is full of surprises, reliability, and endless choices for every customer. We are committed to making trunexx not just a shopping platform, but a trusted companion in people’s daily lives when it comes to quality stainless steel products.​

Brand Origin​

Founded by Han Yang in Suizhou City, Hubei Province, China, trunexx was born from a simple yet firm vision: to bring high-quality Stainless Steel Tumblers to consumers around the world. Back when the brand was just an idea, Han Yang noticed a gap in the market—many stainless steel tumblers either lacked durability, failed to maintain temperature effectively, or were overpriced. Driven by a passion for delivering products that combine functionality, durability, and affordability, he established trunexx, determined to redefine people’s experience with daily drinking vessels. Since its inception, our brand has stayed true to this original intention, focusing on every detail of product development to ensure that each Stainless Steel Tumbler meets the highest standards of quality.​

Product Supply​

At trunexx, product quality is the cornerstone of our business. We have established long-term and stable partnerships with a selection of reliable suppliers who share our commitment to excellence. Our dedicated quality control team conducts strict inspections at every stage of the supply chain—from the selection of raw stainless steel materials to the final production of tumblers. We thoroughly test each batch of products for temperature retention, leak resistance, corrosion resistance, and overall durability, ensuring that only products that meet our rigorous standards reach our customers’ hands.​

Customer Service​

We believe that great customer service is just as important as great products. To provide a seamless shopping experience, we have built a professional customer service team that is available to assist customers with any questions or concerns. Whether you need help choosing the right tumbler size, have inquiries about product usage, or require support with after-sales issues (such as returns or exchanges), our team is ready to respond promptly and provide practical solutions. We also value customer feedback highly, as it helps us continuously improve our products and services to better meet customer needs.​

Logistics and Distribution​

To ensure that our products reach customers safely and efficiently, we have partnered with well-known logistics companies with extensive experience in domestic and international shipping. We offer flexible shipping options to accommodate different customer needs, and we provide real-time order tracking so that customers can easily monitor the status of their shipments. For domestic orders in China, we strive to deliver products within a short time frame; for international orders (especially as we expand into the U.S. market), we work closely with our logistics partners to optimize shipping routes and reduce delivery times, while also ensuring that products are properly packaged to prevent damage during transit.​

U.S. Market Expansion​

Currently, trunexx is in the initial stage of expanding into the U.S. market—a strategic move that aligns with our long-term goal of becoming a global brand. We have already launched in-depth market research to gain a comprehensive understanding of U.S. consumers’ preferences, needs, and purchasing habits when it comes to Stainless Steel Tumblers. This research includes analyzing market trends (such as popular colors, designs, and functional features), studying competitors’ strengths and weaknesses, and collecting feedback from potential U.S. customers through surveys and focus groups. Additionally, we have started to adapt our product specifications and packaging to comply with U.S. industry standards and regulatory requirements, laying a solid foundation for our official entry into the market.​

Future Plans for the U.S. Market​

In the coming months and years, we will implement a localized operation strategy to successfully establish trunexx in the U.S. market. First, we will optimize our product design based on the insights from our market research—for example, developing tumblers with designs that cater to U.S. consumers’ aesthetic preferences and adding functional features that address specific needs (such as larger capacities for outdoor activities or eco-friendly materials that align with U.S. environmental trends). Second, we will adjust our marketing strategies to connect with U.S. consumers effectively, including leveraging social media platforms (such as Instagram, Facebook, and TikTok) to showcase our products, collaborating with local influencers in the lifestyle and home goods space, and participating in relevant industry exhibitions to increase brand visibility. Third, we will partner with local payment service providers and logistics companies in the U.S. to simplify the checkout process and improve delivery efficiency, making it easier for U.S. customers to shop on trunexx.com. Beyond short-term market entry, we aim to build a loyal U.S. customer base, become a recognizable name in the Stainless Steel Tumbler category, and eventually expand our product line to include other high-quality stainless steel home and daily use products—turning trunexx into a trusted one-stop shopping destination for U.S. consumers who value durability, functionality, and style.

Contact us

This website trunexx.com is owned and operated by:
Business Name:Han Yong Department Store
Business Address: No. 1809, Qingnian Road, North Side of Leigudun Residential Community, Nanjiao Subdistrict (Office), Zengdu District, Suizhou City, Hubei Province 441300, China
Email: [email protected]
Support Hours: 9:00 AM – 6:30 PM (EST, Mon – Fri)